Kent Dairy Company was formed in 2010 by me, Dave Terry and I operated from a farm in Kent, with just 12 customers. The vision for the company was to become the ‘dairy foodservice provider of choice’ where customer service was at the forefront of every delivery.
Being the sole owner, I encouraged family members to join me on the journey with my mother looking after the accounts, Nadine, my eldest daughter managing the day-to-day administration and Jade, my youngest daughter, who had a flair for selling, took on the role of sales and marketing.
Fast forward 12 years and the Kent Dairy Company proudly now includes five distribution centres in Kent, Hertfordshire, Hampshire, Somerset and Suffolk. Each living and breathing the same ethos as I instilled when I started this journey. As the business has developed and expanded, so has the number of family members involved which ensures we keep the family friendly influence going.
Kent Dairy Company has seven core values that we embrace and these have remained the same and are as true today as they were 12 years ago.
customer • teamwork • innovation • integrity • commitment • goals • responsibility
With 200 employees it’s crucial that everyone understands their individual role and how they operate influences our future. I’m appreciative of our workforce who consistently deliver the service that our customers deserve and equally thankful to you, our customers, who have remained loyal to us - especially throughout the last
two years which have been challenging to say the least!